First of all we would like to thank you for your booking with Concept Hotel Group. We hope all your family and friends are healthy, comfortable and safe.
Nevertheless, we understand that due to the current situation, you might be experiencing some inconveniences that make it impossible for you to travel as planned . That’s why we’d like you to offer flexibility to change your reservation to another date during this season or also during 2021 that suits you better.
Please be informed that Ibiza is going to extend the season this summer and we will be open until the 2nd of November. Clubs are extending their closing parties, restaurants and beach clubs will be open longer and the island is awaiting anxiously to offer the best vacation to all our visitors. Please feel free to contact us directly at firstname.lastname@example.org and we will help you to accommodate your new booking.
Please take care of yourselves, your loved ones, and one another . Everything’s is gonna be all right soon and we will be looking forward to welcome you to offer you the best experience in our hotels. Together we will get through this.